officejet pro 8720 manual
The HP OfficeJet Pro 8720 is a multi-functional inkjet printer designed for small to medium-sized businesses, offering printing, scanning, copying, and faxing capabilities. It supports wireless connectivity, mobile printing, and is compatible with various paper sizes and types, making it a versatile solution for office needs.

System Requirements
To ensure optimal performance, the HP OfficeJet Pro 8720 requires specific system specifications. It is compatible with Windows 10, 8, 7, and macOS 10.12 or later. Mobile devices running Android 4.4 or newer and iOS 8.0 or newer are also supported. A minimum of 1 GHz processor, 2 GB RAM, and 1 GB free disk space is recommended for smooth operation. Connectivity options include USB 2.0, Ethernet, and Wi-Fi for flexible setup. Supported browsers for web-based management include Internet Explorer, Chrome, Firefox, and Safari. Ensure your system meets these requirements to fully utilize the printer’s features and functions effectively.

Installation and Setup
Follow the setup flyer instructions to begin installation. Connect the printer, select options on the control panel, and complete the setup online for a seamless experience.
Unboxing the Printer
When unboxing the HP OfficeJet Pro 8720, carefully remove the printer from the packaging and ensure all components are included. These typically include the printer, ink cartridges, a power cord, and a setup flyer. Handle the printer with care to avoid damage. Remove any protective materials, such as plastic coverings or tape, from the exterior and interior of the device. Place the printer on a stable, flat surface to prepare for installation. Ensure all accessories, like the power cord and ink cartridges, are ready for use. Review the setup flyer for initial instructions to guide you through the installation process smoothly.
Connecting to a Network
To connect the HP OfficeJet Pro 8720 to a network, start by turning on the printer and selecting the wireless setup option from the control panel. Choose your network name from the list of available options and enter the WEP/WPA password when prompted. For a wired connection, use an Ethernet cable to connect the printer to your router. Ensure the printer and router are powered on. You can also use the HP Smart app to set up wireless connectivity from your mobile device. Once connected, the printer will automatically obtain an IP address and be ready for network printing, scanning, and faxing. Verify the connection status on the printer’s display or through the HP software.
Installing Printer Drivers
To install the printer drivers for the HP OfficeJet Pro 8720, visit the official HP website and download the latest driver software compatible with your operating system. For Windows, run the downloaded .exe file and follow the on-screen instructions to complete the installation. On macOS, download the .dmg file and install it using HP Utility. Ensure the printer is connected to the same network as your computer before proceeding. During installation, you may be prompted to select additional software, such as HP Smart or HP Utility, which enhance printer functionality. Once installed, restart your computer and printer to ensure proper communication. The drivers enable advanced features like wireless printing, scanning, and faxing, optimizing your printing experience.

Basic Operations
The HP OfficeJet Pro 8720 supports printing, scanning, copying, and faxing. It is designed for home and office use, offering mobile compatibility and efficient document handling.
Printing Documents
The HP OfficeJet Pro 8720 allows you to print high-quality documents with ease. It supports various file formats, including Bitmap (.bmp), JPEG (.jpg), PDF (.pdf), PNG (.png), and Rich Text (.rtf). The printer is compatible with legal, letter, photo, and envelope paper sizes, making it versatile for different printing needs. You can print in both black and white and color, with the option for two-sided printing to save paper. The printer also supports mobile printing via the HP Smart App, enabling you to print documents directly from your smartphone or tablet. For optimal results, adjust print quality settings in the HP software. This feature-rich printer is ideal for both home and office use, ensuring efficient and professional document printing.
Scanning Documents
The HP OfficeJet Pro 8720 offers advanced scanning capabilities, supporting various file formats such as Bitmap (.bmp), JPEG (.jpg), PDF (.pdf), PNG (.png), and Rich Text (;rtf). You can scan documents directly to your computer, email, or cloud storage services like Google Drive or Dropbox. The printer features an automatic document feeder, allowing for quick scanning of multi-page documents. For users with visual impairments, the HP software is compatible with assistive technologies such as screen readers and Braille displays. The scanner also supports two-sided scanning, ensuring efficient and high-quality results. With its intuitive interface and robust features, the HP OfficeJet Pro 8720 makes scanning documents a seamless and accessible process for both home and office environments.
Copying Documents
The HP OfficeJet Pro 8720 allows for efficient copying of documents with its advanced features. It supports two-sided copying, enabling you to duplicate both sides of a document effortlessly. The printer also offers options to reduce or enlarge documents, with scaling ranging from 25% to 400%. You can copy multiple pages using the automatic document feeder, ensuring quick and convenient processing. The printer supports various paper sizes, including legal, letter, and photo formats, making it versatile for different copying needs. Additionally, the HP software provides accessibility features, such as compatibility with assistive technologies, ensuring ease of use for all users. With its robust copying capabilities, the HP OfficeJet Pro 8720 is an ideal solution for both home and office environments.
Sending Faxes
The HP OfficeJet Pro 8720 supports color faxing and offers advanced features for efficient communication. It includes options for two-sided faxing, auto-redialling, and delayed sending, allowing you to manage your faxes conveniently. The printer also supports distinctive ring detection and fax forwarding, enhancing its functionality. Auto fax reduction is available, ensuring documents are scaled appropriately for transmission. While fax polling is not supported, the device offers robust features like junk fax barriers, requiring Caller ID to block unwanted faxes. The printer supports PC interface via HP software but does not include a telephone handset. For setup, use the HP software to configure fax settings, ensuring seamless integration with your communication needs. This makes the HP OfficeJet Pro 8720 a reliable choice for faxing in both home and office environments.
Tips for Efficient Usage
To maximize productivity with the HP OfficeJet Pro 8720, consider these tips: Use genuine HP ink cartridges for optimal print quality and reliability. Adjust print settings to economy mode for draft prints to save ink. Utilize the HP Smart app for mobile printing and remote management. Regularly clean the printer to prevent dust buildup and maintain performance. For scanning, use the automatic document feeder for multi-page tasks. Enable two-sided printing to reduce paper usage. Schedule regular firmware updates to access new features and improvements. Use the printer’s energy-saving mode during idle times to lower power consumption. Organize documents digitally after scanning to enhance workflow efficiency. These practices ensure efficient and cost-effective use of your HP OfficeJet Pro 8720, making it a valuable asset for your office needs.

Control Panel Overview
The HP OfficeJet Pro 8720 features an intuitive control panel with a touchscreen display, allowing easy navigation and access to various functions. The panel includes buttons for print, scan, copy, and fax operations, as well as a numeric keypad for dialing fax numbers. Users can adjust settings, monitor ink levels, and view error messages directly from the display. The touchscreen interface supports swipe gestures for seamless menu navigation. Additionally, the control panel provides quick access to wireless settings, enabling easy connection to networks or mobile devices. The HP software, accessible via the control panel, supports assistive technologies like screen readers, ensuring accessibility for users with visual impairments. This user-friendly design makes the HP OfficeJet Pro 8720 a convenient and efficient printing solution for office environments.

Maintenance and Care
Regular maintenance ensures optimal performance. Clean the printer regularly, update firmware, and manage ink cartridges. Refer to the user manual for detailed care instructions.
Cleaning the Printer
To maintain your HP OfficeJet Pro 8720, regular cleaning is essential. Turn off the printer and unplug it from the power source. Use a soft, dry cloth to wipe the exterior and control panel. For stubborn stains, slightly dampen the cloth but avoid liquids. Clean the paper trays and scanner glass with a lint-free cloth. Never use harsh chemicals or abrasive materials, as they may damage the printer. For internal cleaning, refer to the user manual for guidance. Proper maintenance ensures optimal performance and prevents dust buildup. Regular cleaning also helps extend the printer’s lifespan and maintains print quality. Always follow the manufacturer’s instructions for cleaning to avoid damage or voiding the warranty.
Updating Firmware
Regularly updating the firmware of your HP OfficeJet Pro 8720 ensures optimal performance, security, and compatibility. To update the firmware, visit the official HP website and search for your printer model. Download the latest firmware version and follow the on-screen instructions to install it. Alternatively, you can update the firmware directly from the printer’s control panel by navigating to the settings menu, selecting “Printer Maintenance” or “Tools,” and choosing “Update Firmware.” Ensure the printer is connected to the internet for this method. Firmware updates may include security patches, feature enhancements, and bug fixes. Always use HP-approved updates to avoid compatibility issues. After updating, restart the printer to apply the changes. Regular firmware updates help maintain your printer’s functionality and ensure it operates at its best.
Managing Ink Cartridges
Proper management of ink cartridges ensures optimal printing quality and extends the lifespan of your HP OfficeJet Pro 8720. Always use genuine HP ink cartridges for reliable performance. To check ink levels, access the printer’s control panel or use the HP Smart app. When replacing cartridges, turn off the printer, open the cartridge access door, and gently pull out the empty cartridge. Insert the new cartridge until it clicks into place. For recycling, HP offers a cartridge recycling program through their website. Enable HP Instant Ink to automatically order replacement cartridges when levels are low. Refer to the user manual or HP’s official website for detailed guidance on cartridge management and recycling options.

Troubleshooting Common Issues
Identify and resolve common issues like paper jams, connectivity problems, or print quality issues by checking error messages and using HP’s diagnostic tools and support resources.
Identifying Common Problems
Common issues with the HP OfficeJet Pro 8720 include paper jams, connectivity problems, and print quality issues. Paper jams often occur due to misaligned or damaged paper trays. Connectivity issues may arise from unstable network connections or outdated printer drivers. Print quality problems, such as faded text or streaks, can be caused by low ink levels or clogged printheads. Error messages on the control panel provide clues to diagnose these issues. Users can refer to the printer’s built-in troubleshooting guide or the user manual for step-by-step solutions. Additionally, HP’s diagnostic tools and online support resources can help resolve these problems effectively.
Understanding Error Messages
The HP OfficeJet Pro 8720 displays error messages to indicate specific issues, such as paper jams, low ink levels, or connectivity problems. These messages appear on the printer’s control panel and are often accompanied by blinking lights or audible alerts. Common errors include “Paper Jam” (indicating a blockage in the paper path), “Ink Levels Low” (alerting users to replace cartridges), and “Network Connection Failed” (signaling a lost or unstable connection). Understanding these messages is crucial for quick resolution. Refer to the user manual or HP’s online support for detailed explanations of each error code. Addressing these issues promptly ensures optimal printer performance and minimizes downtime. Regular maintenance, such as cleaning the printer and updating firmware, can also help prevent errors from occurring.

Advanced Features
The HP OfficeJet Pro 8720 offers advanced features like mobile printing via the HP Smart app, security settings for network protection, and productivity tools for efficient workflow management.
Mobile Printing Setup
The HP OfficeJet Pro 8720 supports mobile printing through the HP Smart app, enabling users to print and scan directly from their Android or iOS devices. To set up mobile printing, download and install the HP Smart app from the App Store or Google Play Store. Ensure your printer and mobile device are connected to the same Wi-Fi network. Open the app, add your printer, and follow the in-app instructions to complete the setup. Additionally, the printer supports Wireless Direct, allowing direct printing without a router. You can also print emails by sending them to the printer’s email address. This feature enhances productivity and convenience for remote and mobile users.
- Download the HP Smart app.
- Connect the printer and device to the same network.
- Add the printer in the app and follow setup instructions.
Security Settings
The HP OfficeJet Pro 8720 offers robust security features to protect your printing environment. Enable secure fax reception by requiring a PIN for incoming faxes or using fax forwarding with password protection. The printer supports secure email printing, allowing you to send encrypted emails directly to the device. Additionally, HP’s software includes security settings to prevent unauthorized access, such as restricting network access and enabling firewall protection; For users with visual impairments, the HP software supports assistive technologies like screen readers, ensuring accessibility without compromising security. Regular firmware updates are recommended to maintain the latest security patches and features.
- Enable PIN-protected fax reception.
- Use secure email printing with encryption.
- Update firmware regularly for security patches.

Paper Handling and Print Quality
The HP OfficeJet Pro 8720 supports various paper sizes, including legal, letter, photo, and envelopes, ensuring versatile printing options. It also features automatic duplex printing for double-sided output, enhancing efficiency and reducing paper usage. Print quality can be adjusted via settings to optimize resolution and color accuracy, catering to both professional and creative needs.
Supported Paper Sizes
The HP OfficeJet Pro 8720 supports a wide range of paper sizes, including legal (8.5 x 14 inches), letter (8.5 x 11 inches), photo (4×6 inches, 5×7 inches), and envelopes. It also accommodates custom sizes and various media types, such as plain paper, glossy photo paper, and card stock. The printer is designed to handle different paper weights, ensuring optimal printing results for diverse needs. With an input tray capacity of up to 250 sheets, it efficiently manages large printing tasks. Additionally, the printer supports automatic duplex printing, allowing for double-sided output on standard paper sizes, enhancing productivity and reducing paper waste. This versatility makes it suitable for both professional and creative printing requirements.
Adjusting Print Quality
The HP OfficeJet Pro 8720 allows users to adjust print quality to suit their needs. Through the HP software or the printer’s control panel, you can select from draft, normal, or best print quality settings. Draft mode is ideal for quick, everyday documents, while normal and best modes are suited for professional or high-resolution outputs. Additionally, you can customize settings like paper type, brightness, and contrast for optimal results. The printer also supports automatic adjustments for photo printing when using HP-branded photo paper. For the best output, ensure you use genuine HP ink cartridges and compatible paper types. Regularly updating the printer firmware and aligning the print head can further enhance print quality and consistency. These adjustments ensure your documents and photos look their best every time.

Accessibility Features
The HP OfficeJet Pro 8720 supports assistive technologies like screen readers and Braille displays. It also offers accessibility options through the operating system for visually impaired users.
Assistive Technologies
The HP OfficeJet Pro 8720 supports assistive technologies to enhance accessibility for users with disabilities. The printer’s software is compatible with screen readers, allowing visually impaired users to navigate and operate the device. Additionally, it supports Braille displays, enabling users to read and interact with printed materials. The printer also integrates with voice-to-text applications, providing an alternative way to control functions. These features ensure that individuals with visual or hearing impairments can use the printer independently. The HP software further aligns with operating system accessibility options, such as high-contrast modes and keyboard navigation, making it easier for users with disabilities to access all printing, scanning, and faxing capabilities.
Display Adjustments
The HP OfficeJet Pro 8720 printer offers display adjustments to accommodate users with visual impairments. The printer’s control panel allows users to adjust brightness and contrast for better visibility. Additionally, the HP software supports operating system accessibility features, such as screen magnification and high-contrast modes, ensuring that users with low vision can navigate the interface easily. For colorblind users, the printer’s software provides clear differentiation in colors, making it easier to identify buttons and tabs. These adjustments ensure that the printer is accessible to a wide range of users, promoting inclusivity and ease of use. The display can also be tilted to suit individual viewing preferences, further enhancing user comfort and accessibility.
Warranty and Support Information
The HP OfficeJet Pro 8720 is backed by a limited warranty provided by HP, which covers defects in materials and workmanship for a specified period. For detailed warranty terms, users can refer to the official HP website or the documentation included with the printer. HP also offers comprehensive support options, including online resources, phone support, and live chat; The HP Support website provides access to troubleshooting guides, firmware updates, and user manuals. Additionally, HP’s customer service team is available to assist with any queries or issues. Users can also utilize the HP Smart app for remote monitoring and maintenance of their printer. For further assistance, HP recommends registering the product to ensure access to exclusive support services and updates.
Downloading the User Manual
The HP OfficeJet Pro 8720 user manual can be easily downloaded from HP’s official website or trusted sources like ManualsLib or ManualZZ. Visit the HP Support website, enter your printer model, and navigate to the “Manuals” section. Select the language and download the PDF version for free. The manual covers setup, troubleshooting, and maintenance, ensuring you get the most out of your printer. It also includes detailed instructions for printing, scanning, copying, and faxing. For convenience, the manual is available on platforms like 123.hp.com/ojp8720. Always download from official sources to ensure authenticity and safety. The manual is a comprehensive guide to optimizing your HP OfficeJet Pro 8720 experience.
The HP OfficeJet Pro 8720 is a versatile all-in-one printer designed to meet the needs of small to medium-sized businesses. With its advanced features, including mobile printing, high-quality output, and robust security settings, it offers a comprehensive solution for office tasks. The user manual provides detailed guidance for setup, operation, and troubleshooting, ensuring optimal performance. Its accessibility features, such as support for assistive technologies, make it inclusive for all users. By following the manual’s instructions, users can maximize the printer’s capabilities and maintain its longevity. The HP OfficeJet Pro 8720 is a reliable choice for offices seeking efficiency, quality, and ease of use, backed by extensive support resources from HP.